Care plans to help brands succeed
We provide high-quality, hands-on assistance with an experienced support desk to take care of all website needs. We will update your website, monitor its uptime and security, tweak its performance, resolve issues, and respond to requests from you and your team to edit, improve or fix unforeseen issues.
Peace of Mind
We will take care of your WordPress site, you do what you do best, whether that’s running your business, generating new leads or pursuing the things you love. Our job is to keep the site running, updated, secured and backed up.
Security
Using state of the art techniques we protect your website. If you are hosted with us, you will enjoy server-side security which is one of the most powerful server security systems available, keeping your site even more secure.
Expertise
We have spent the last decade specialising in building and maintaining WordPress websites, so be assured that anything you need doing on your site, our team is up to the task, allowing you to sit back and let us do all the heavy lifting.
Testimonials
What our customers are saying.
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pRICING
BASIC
Rs. 3,500/month
Perfect for brand & portfolio websites that don't want to take the risk of managing the website.
- 2 hrs developer support / month
- Monthly Updates for Themes + Plugins + Wordpress Core
- Monthly Incremental Backup
- High grade Anti-Spam
- Website Security with 48 hour restoration guarantee
- Uptime Monitor
- Monthly Reports
- Slack / Ticketing Support
PREMIUM
Rs. 5,000/month
Perfect for stores & brands that don't want to burn a hole in their pocket for premium services.
- Everything in Basic plus
- 4 hrs developer support / month
- Monthly Visual Inspection for Upgrades
- Daily Incremental Backup
- Weekly Reports
- Performance Checks
- SEO Ranking Report
- Link Monitor
- Email Support
EXPERT
Rs. 12,500/month
For the serious website owner that wants more attention and in depth approach towards updates.
- Everything in Premium plus
- 8 hrs developer support / month
- Weekly Updates with Visual Inspection
- Quarterly Website Audit
- 1 Hour Web Consultancy
- Hosting Audit (One Time)
- Database Optimisation
- Link Monitor
- WhatsApp Support
pRICING
BASIC
Rs. 3,500/month
Perfect for brand & portfolio websites that don't want to take the risk of managing the website.
- 2 hrs developer support / month
- Monthly Updates for Themes + Plugins + Wordpress Core
- Monthly Incremental Backup
- High grade Anti-Spam
- Website Security with 48 hour restoration guarantee
- Uptime Monitor
- Monthly Reports
- Slack / Ticketing Support
pRICING
PREMIUM
Rs. 5,000/month
Perfect for stores & brands that don't want to burn a hole in their pocket for premium services.
- Everything in Basic plus
- 4 hrs developer support / month
- Monthly Visual Inspection for Upgrades
- Daily Incremental Backup
- Weekly Reports
- Performance Checks
- SEO Ranking Report
- Link Monitor
- Email Support
pRICING
EXPERT
Rs. 12,500/month
For the serious website owner that wants more attention and in depth approach towards updates.
- Everything in Premium plus
- 8 hrs developer support / month
- Weekly Updates with Visual Inspection
- Quarterly Website Audit
- 1 Hour Web Consultancy
- Hosting Audit (One Time)
- Database Optimisation
- Link Monitor
- WhatsApp Support
Frequently Asked Questions
Yes. We will provide a written agreement in PDF format signed digitally which details whats expected of us and whats expected of you with inclusions and exclusions such as extent of responsibility with respect to security and the terms & conditions.
No! Depending upon the plan you choose we may ask you to pay quarterly instead as that helps us keep our pricing competitive while removing the need for setup costs.
Regular Maintenance would include things such as: updating plugins, updating WordPress core, fixing any hack issues, doing backups, etc. This type of maintenance is performed without any intervention from you. On average per month, we will spend an unmonitored amount of time on these issues. Our plans have time limits, which are mentioned in your plan. Any overage beyond that will be billed in blocks ie, one block includes 4 hours of support and the rate depends upon the level of resource that needs to be deployed, but typically it starts at $60 per block
We are always available to be of service to you. In the event the assistance you require is in addition to what is included in your package, please feel free to reach out to us. Our rates start at $60 per block of 4 hours.
Of course! You can change your plans at any time. If you are looking at downgrading and have utilising all your included development support hours, then it can be done from the following month onwards. Let us know before 1st and we will handle the rest.
Most of our care plans have a three month contract, you can cancel anytime after the fourth month. Our billings run on the first of each month so you MUST cancel BEFORE the 1st of the fourth month otherwise you will be charged.
Based on the plan you selected we will email you a PDF with all the status reports and statistics. This report will have details such as WordPress core updates, Plugin updates, Google Analytics (If Applicable), Backups completed, etc. Custom Reports for Time Blocks can be included on request.
Yes! We offer free repair on all our plans. Thats what makes us different. But, we only guarantee hack removal or repairs from old backups after the second month.
Unless your host allows it, we will perform backups as scheduled in your plan and store them securely on Amazon S3. If you are in Europe your data will be stored using all GDPR compliant policies.
Not at all. We have clients that are hosted with ionos, siteground, Godaddy, Namecheap and custom VPS such as Digital Ocean, AWS and Linode.
Sometimes cheaper hosts may place restrictions on how backups are made and may our softwares from communicating with the site. If we encounter any such restrictions we will inform you.
Note: We do provide a very a high level hosting service so if you have doubts about your host and would like to host with us, then we can host your site. Click here to learn more.
