
We will take care of your WordPress site, you do what you do best, whether that’s running your business, generating new leads or pursuing the things you love. Our job is to keep the site running, updated, secured and backed up.
Using state of the art techniques we protect your website. If you are hosted with us, you will enjoy server-side security which is one of the most powerful server security systems available, keeping your site even more secure.
We have spent the last decade specialising in building and maintaining WordPress websites, so be assured that anything you need doing on your site, our team is up to the task, allowing you to sit back and let us do all the heavy lifting.
Perfect for brand & portfolio websites that don't want to take the risk of managing the website.
Perfect for stores & brands that don't want to burn a hole in their pocket for premium services.
For the serious website owner that wants more attention and in depth approach towards updates.
Perfect for brand & portfolio websites that don't want to take the risk of managing the website.
Perfect for stores & brands that don't want to burn a hole in their pocket for premium services.
For the serious website owner that wants more attention and in depth approach towards updates.
Yes. We will provide a written agreement in PDF format signed digitally which details whats expected of us and whats expected of you with inclusions and exclusions such as extent of responsibility with respect to security and the terms & conditions.
No! Depending upon the plan you choose we may ask you to pay quarterly instead as that helps us keep our pricing competitive while removing the need for setup costs.
Regular Maintenance would include things such as: updating plugins, updating WordPress core, fixing any hack issues, doing backups, etc. This type of maintenance is performed without any intervention from you. On average per month, we will spend an unmonitored amount of time on these issues. Our plans have time limits, which are mentioned in your plan. Any overage beyond that will be billed in blocks ie, one block includes 4 hours of support and the rate depends upon the level of resource that needs to be deployed, but typically it starts at $60 per block
We are always available to be of service to you. In the event the assistance you require is in addition to what is included in your package, please feel free to reach out to us. Our rates start at $60 per block of 4 hours.
Of course! You can change your plans at any time. If you are looking at downgrading and have utilising all your included development support hours, then it can be done from the following month onwards. Let us know before 1st and we will handle the rest.
Most of our care plans have a three month contract, you can cancel anytime after the fourth month. Our billings run on the first of each month so you MUST cancel BEFORE the 1st of the fourth month otherwise you will be charged.
Based on the plan you selected we will email you a PDF with all the status reports and statistics. This report will have details such as WordPress core updates, Plugin updates, Google Analytics (If Applicable), Backups completed, etc. Custom Reports for Time Blocks can be included on request.
Yes! We offer free repair on all our plans. Thats what makes us different. But, we only guarantee hack removal or repairs from old backups after the second month.
Not at all. We have clients that are hosted with ionos, siteground, Godaddy, Namecheap and custom VPS such as Digital Ocean, AWS and Linode.
Sometimes cheaper hosts may place restrictions on how backups are made and may our softwares from communicating with the site. If we encounter any such restrictions we will inform you.
Note: We do provide a very a high level hosting service so if you have doubts about your host and would like to host with us, then we can host your site. Click here to learn more.
Our premium plan hits the sweet spot for many of our clients. It offers the right services for those who are still in the early stages of marketing their business. Please choose the billing period below and don’t worry! You can always change it later from your Care Plan Dashboard.
It clearly shows that you are serious about your business and want the experts to ensure that it is running smoothly so that you can concentrate on your business. Please choose the billing period below and don’t worry! You can always change it later from your Care Plan Dashboard.